Regarding your suggestion to place a recording on the line to advise people that the hotel is sold out, we will be happy to consider this but doing so raises several other problems, i.e. That is clearly poor customer service and will be addressed. I also apologize for your being left on hold for twenty minutes while trying to reach someone at the hotel front desk. I will be discussing this with our Casino Host staff to be certain that when they are off or unavailable they provide a number for another Casino Host to cover their calls. I can certainly appreciate your frustration in that situation. I do apologize for the inability to contact the VIP contact person to confirm whether or not you would have a room. The information our guests send us, good or bad, helps us improve. The Westin Reserva Conchal, an All-Inclusive Golf Resort & Spa.Wyndham Grand Cancun All Inclusive Resort & Villas.Hilton Grand Vacations Club on the Las Vegas Strip.Hilton Hawaiian Village Waikiki Beach Resort.Hotels near Blue Mountain Community College.Hotels near Alexander's Chocolate Classics.Hotels near Children's Museum of Eastern Oregon.Hotels near Oregon Grain Growers Brand Distillery.Hotels near Pendleton Woolen Mill Store.Hotels near Pendleton First Assembly of God Church.Hotels near Crow's Shadow Institute of the Arts.

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